Shipping policy

SHIPPING POLICY

Thank you for shopping with Priscilla Lee! Here's what to expect after you place your order.

Order Processing

Standard orders are processed within 1–3 business days. Processing times may vary during busy seasons and holidays.
Express orders placed before 12:00 PM (noon) PT ship the same day. Express orders placed after noon, or on weekends and holidays, ship the next business day.
Only express orders are eligible for same day shipping ( not including weekends)

Custom Pieces

Custom and made-to-order pieces are handcrafted just for you and may need extra time. If your order will take longer than our standard processing time, we'll reach out to you right after your order is placed so you know exactly when to expect it.

Tracking

Once your order ships, you'll receive an email with your tracking number. Tracking may take up to 24 hours to update.

Shipping Destinations

We currently ship within the United States.

Address Accuracy

Please double check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address entered at checkout. Contact us right away if you need to make a correction.